Privacy Policy
Last updated: March 30, 2026
Introduction
Accent Rentals, L.C. ("Accent," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our this website.
This notice describes the website’s request forms and related communications. Separate notices and terms apply when you use an external payment portal, rental application or other service.
Information We Collect
Information you provide directly:
- Your name, contact details, property address, request description and, where provided, move-in preferences or permission to enter when you submit a rental inquiry or maintenance request
- This website’s inquiry and repair forms do not request bank details, Social Security numbers, passwords or identity documents. Please do not include them in your message.
- Communications you send to us via email, phone, or through the website
Information collected automatically:
- Browser type, operating system, and device information
- IP address and approximate geographic location
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Follow up on your rental inquiry and explain the application process
- Respond to inquiries and provide customer service
- Process maintenance requests and coordinate repairs
- Manage HOA community communications
- Send property-related notices and updates
- Direct you to the external resident payment portal. Payment credentials are entered on that provider’s website.
- Comply with legal obligations and TREC regulations
- Improve our website and services
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Website and communication providers, including FullExperience, which operates the request dashboard, and its hosting, database and email service providers, which process submissions and deliver request notifications for Accent
- Property owners as necessary to fulfill our property management obligations
- HOA boards as required for community management purposes
- Legal and regulatory authorities when required by law, subpoena, or to protect our rights
- Vendors and contractors as needed to coordinate maintenance and repairs on managed properties
Cookies and Tracking
The website uses Google Analytics to understand page visits and interactions. Images may load from Cloudinary, and map tiles load from the map provider shown in the map attribution. These services receive the connection and device information needed to deliver their content. Saving a favorite property stores its identifier in your browser. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites, including payment portals and external service providers. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of marketing communications
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. The date above identifies the current version of this website notice.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Accent Rentals, L.C.
2400 S. 57th St., Temple, TX 76504
Phone: 254-773-0900
Email: accent4rent@gmail.com
Texas brokerage license #583701-BB; designated broker Bill Jones, TREC #290465-B